A lot of opportunities will be provided to the people who are buying products from the Indian market but are not able to get proper opportunities related to repair or development. Right to Repair Portal 2024 is the official platform created by the Indian government to take into consideration the grievances related to the products and consumer developments. You can check out the details related to the official portal created by the Indian government in the article provided below. We will also share with you all the step-by-step procedures that you need to follow to raise your complaint at the official portal.
What Is Right to Repair Portal 2024?
A new project is created by the Indian government under the Ministry of Consumer Affairs Food and Public Distribution to protect the Indian consumers who are not getting enough opportunities and features to get the actual product from the Indian market. Consumers who cannot fix the issues related to consumer development in India can now go to this official portal known as the right to Repair portal 2024. Right to Repair Portal is created to provide online assistance to people who have bought any type of product from various shops in India. A customer service agent will be provided so that the issues can be solved through the development of the portal. You can call the agent at any point in time and they can resolve your issue.
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Objective Of Portal
The Consumer Protection Act was created by the Indian government to provide rights and duties to consumers so that they can get good products from the Indian market. However, many times it happens that we buy a product from the market and it is not good so it is a whole task to fix that particular product. The Right to Repair Portal will provide a forum for the customer so that they can get legal counsel and they can also file an online complaint so that an agent can sent to them to fix the product that they have bought from the Indian Market. The people will be able to get a lot of opportunities through the development of this official website and they will also be able to resolve their issues.
Benefits Of Right to Repair Portal
There are a lot of benefits that will be provided through this official website. Some of the benefits are below:-
- The online platform is introduced by the Indian government to repair the products that are faulty by Indian consumers and they are not able to do anything because of the lack of consumer awareness.
- Indian consumers will be able to practically fix their products through the development of the official website and they will also be able to file a complaint.
- The consumers will also be able to get information related to the legal procedures that they can undertake to get a warranty or a guarantee of their product.
- A lot of services are available on the official website that is beneficial to Indian consumers and they can also contact the repair service providers.
- The consumers will also be able to access information related to product maintenance and repair on the official portal.
- Consumers can also check the status of their repairs by visiting the official website.
Products Covered
The following products are cover to get repair on the official website:-
- Purifier
- Mobiles
- Washing machine
- Refrigerators
- Audios
- Microwave Oven
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Right to Repair Portal 2024 Customer Care
If you want to search for customer care contacts then you will have to follow the simple procedure given below:-
- You have to first visit the Right to Repair website of the portal by clicking on the link given here
- The home page will open on your screen.
- You have to click on the option called Customer Care
- A new page will open on your screen.
- You have to enter the name of your company.
- The details related to the customer care contacts will open on your screen.
File A Complaint
If you want to file a complaint then you will have to follow the simple procedure given below:-
- You have to first visit the official website of the portal by clicking on the link given here
- The home page will open on your screen.
- You have to enter the name of your company.
- A lot of results will open on your screen and you have to click on the company of your choice.
- You have to click on the view details option.
- The details related to the company will open on your screen.
- You have to check the warranty information and also the other contact information.
- You can now file a complaint accordingly.
Contact Details
- You can call to register your grievance at 1800-11-4000 or 1915
- Timing: All Days Except National Holidays (08:00 AM To 08:00 PM)
- SMS on this Number 8800001915.